dewa16 is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and safeguard the data you provide when using our platform.
Last Updated: January 2026Your Privacy Matters: This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by dewa16 ("we", "us", "our", "the Company") through the website at https://dewa16.cam and all associated services. By creating an account and using our platform, you acknowledge that you have read, understood, and consent to the data practices described in this Policy.
dewa16 operates as a premium online gaming platform serving players primarily located in Indonesia. We recognize that privacy and data protection are fundamental rights, and we are committed to handling your personal information with the highest standards of care, transparency, and security.
This Privacy Policy is designed to help you understand:
We encourage you to read this Policy carefully. If you have any questions or concerns about our data practices, please contact us at [email protected] (plain text email — not a clickable link per site requirements).
For the purposes of applicable data protection legislation, dewa16 is the data controller responsible for the personal information collected through the Platform. This means we determine the purposes for which and the manner in which your personal data is processed.
Our registered operations are conducted under international licensing standards, and we maintain strict compliance with global best practices in data protection and privacy management.
We collect several categories of personal data to provide, maintain, and improve our services, ensure regulatory compliance, and protect against fraud and abuse.
When you register an account on dewa16, you voluntarily provide the following personal information:
When you access and use the dewa16 Platform, we automatically collect certain technical and behavioral data:
In limited circumstances, we may receive information about you from third-party service providers, including:
dewa16 processes your personal information for the following specific purposes:
Important: You can opt out of marketing communications at any time by adjusting your account preferences or clicking the "unsubscribe" link in any promotional email. Opting out of marketing does not affect transactional communications (e.g., withdrawal confirmations), which we are required to send.
We process your personal data on the following legal grounds:
dewa16 does not sell, rent, or trade your personal information to third-party marketing organizations. However, we may share your data with the following categories of recipients under strict confidentiality and data protection obligations:
dewa16 hosts games from leading international studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These providers may collect anonymized gameplay data (bet amounts, game outcomes, session duration) for the purposes of game performance monitoring and RTP (Return to Player) verification. They do not have access to your personally identifiable information such as name, email, or financial details.
We may disclose your personal information to law enforcement agencies, regulatory bodies, courts, or government authorities when:
In the event of a merger, acquisition, asset sale, or bankruptcy proceeding involving dewa16, your personal information may be transferred to the acquiring entity or successor organization. We will provide notice via email and/or prominent notice on the Platform before your data is transferred and becomes subject to a different privacy policy.
dewa16 implements industry-leading technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify affected users via email within 72 hours of becoming aware of the breach. The notification will include details of the breach, the types of data affected, measures taken to mitigate harm, and steps you can take to protect yourself.
Your Responsibility: While we implement robust security measures, you also play a critical role in protecting your account. Never share your password with anyone, use a strong unique password, enable two-factor authentication if available, and log out after each session — especially when using shared or public devices.
dewa16 retains your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
While your account is active, we retain all personal information necessary to provide services, process transactions, and comply with regulatory obligations.
If you voluntarily close your account or we terminate your account for breach of our Terms and Conditions, we will retain the following data for the specified periods:
Subject to our legal retention obligations, you may request deletion of your personal data at any time by contacting [email protected]. We will process your request within 30 days and confirm deletion unless we are required to retain certain data under applicable law (e.g., tax records, AML records).
Under applicable data protection laws, you have the following rights regarding your personal information:
You have the right to request a copy of the personal data we hold about you. You can download your account data directly from your account dashboard, or contact us for a comprehensive data export in a commonly used electronic format.
If any of your personal information is inaccurate or incomplete, you have the right to request correction. You can update most information (email, phone number, address) directly in your account settings. For changes to your registered name or KTP details, please contact our support team with supporting documentation.
You may request deletion of your personal data in the following circumstances:
Please note that we may not be able to delete data that we are legally required to retain (e.g., transaction records for AML compliance).
You may request that we limit the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests pending verification.
For personal data processed based on your consent or for contractual necessity, you have the right to receive your data in a structured, commonly used, and machine-readable format (e.g., CSV, JSON) and to transmit that data to another service provider.
You may object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, and we will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at [email protected] with the subject line "Data Protection Request". Include your account username and specify which right you wish to exercise. We will respond within 30 days of receiving your request. If we require additional time, we will inform you and provide an explanation for the delay.
dewa16 uses cookies, web beacons, and similar tracking technologies to enhance your experience, analyze platform usage, and deliver personalized content.
Cookies are small text files stored on your device when you visit our website. They allow us to recognize your device on subsequent visits and remember your preferences, login status, and browsing behavior.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling essential cookies will prevent you from accessing certain features of the Platform, including account login and deposit functionality.
The dewa16 Platform integrates games and content from third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These providers operate under their own privacy policies, which govern any personal data they collect during gameplay. We encourage you to review the privacy policies of these third-party game providers.
Our Platform does not contain links to external websites or social media platforms beyond what is necessary for core service delivery. Any external links that may appear are clearly marked, and we are not responsible for the privacy practices or content of external sites.
dewa16 is strictly an adult-only platform. We do not knowingly collect personal information from individuals under the age of 21. Our registration process requires users to confirm they are at least 21 years old, and we conduct age verification through KYC checks.
If we become aware that we have inadvertently collected personal information from a person under 21, we will take immediate steps to delete that data and permanently close the account. If you believe we may have inadvertently collected data from a minor, please contact us immediately at [email protected].
dewa16 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify registered users via email at least 7 days before the changes take effect. The "Last Updated" date at the top of this page will be revised accordingly.
Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must cease using the Platform and may request closure of your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact the dewa16 Data Protection team:
Our customer support team includes Indonesian-speaking agents who can assist you with privacy questions in your preferred language, 24 hours a day, 7 days a week.
Every data transmission between your device and dewa16 servers is protected by bank-grade SSL encryption. This is the same security standard used by BCA, BRI, BNI, and Mandiri for online banking.
We never sell, rent, or trade your personal information to third-party marketing companies. Your data is used solely to provide gaming services, ensure compliance, and protect platform security.
All sensitive personal data — including KTP documents, financial details, and passwords — is stored in encrypted form using AES-256 encryption on secure international data center infrastructure.
Access to your personal data is limited to authorized dewa16 staff who require it to perform their roles. All personnel are bound by confidentiality agreements and undergo regular data protection training.
You have the right to access, correct, delete, or export your personal data at any time. Simply contact our support team, and we will process your request within 30 days in compliance with data protection standards.
In the unlikely event of a data breach affecting your personal information, we commit to notifying you via email within 72 hours, along with clear guidance on protective measures you should take.
Our FAQ section covers common questions about data security, account privacy, and KYC verification. You can also review our full Terms & Conditions or learn about our Responsible Gaming commitments.